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in Present: Rena Smith Balmoral Tenants and Residents Association Rita Smart Forthill Tenants Association Jim Cochrane Blackness Area Residents Association Lana Coffey St Marys Residents & Tenants Association Wilma McIntosh Balmoral Tenants and Residents Association Bill Jordan Independent – Bob Ferrier Blackness Area Residents Association Ian Lindsay Adamson & Elders Tenants Association Rod Hunter Dudhope Tenants & Residents 1. Welcome: Rena welcomed everyone to the meeting Apologies: Graeme Lawrence Independent – Woodside Margaret Garrigan Forthill Tenants Association 2. Stewart Steen – Anti Social Behaviour Policy Stewart gave a talk about the Anti Social Behaviour Policy that is currently under review. Every Resident and Tenant Group has received an offer for a representative from the Anti Social Team to attend one of their meetings to discuss the Anti Social Policy and any local problems. Residents groups are encouraged to take control of their own area to tackle anti social behaviour. Questionnaires have been sent out in an attempt to improve the service and feed back from the responses analysed. One of the changes that has been made is the new three tier system – only three warnings are now given to any tenants for anti social behaviour. There is better exchange of information now from other agencies e.g. Police, which helps speed investigations and to tackle anti social behaviour. The Anti Social Team also visits secondary schools and gives talks to pupils re anti social behaviour. Rena thanked Stewart for his input. 3. Minutes of Last Meeting & Matters Arising: Minutes of Matters Arising There were no matters arising 4. Update – Focus Group & Joint Housing Conference Update Sheet attached. The Joint Conference went well and had a good turnout. People who attended said they found it very informative and interesting. The survey feedback sheets will be collated and the information will be used by the Housing Department. to assist in improving further events. The Housing Department staff will draft a bulletin of the outcomes from the conference and these will be sent to those who attended the conference. 5. Co-option of Vice-Chair Jim Cochrane was nominated and approved as Vice Chair by the Executive Committee. 6. Diary Dates for July:
7. Correspondence § Draft Customer Complaints Survey § § Anti Social Behaviour Minutes and Agenda § § § § Evening Telegraph – Community Awards § TIS – Annual Report § 8. Any Other Competent Business: § Service Improvement Team Meetings – Ian and Rod will attend the meetings as representatives from DFTA § Jim Cochrane attended the Sheltered Housing Review Group Meeting and gave a short summary report to the committee, he will submit a written report at a later date - Topics discussed were – Sensitive letting and the legal issues Concierge costs - 75% pooled from rents but sheltered housing costs are not pooled! Mixed tenancies – how well will it work? It was suggested that figures should be obtained from other Councils re Sheltered Housing costs, pooled costs etc. § Service Standards – It was reported that there was a very poor turnout at the East Office. Those who did attend thought the information was well presented and very interesting. § Day Away – 21 July/Edinburgh was agreed for the day away and an invitation letter will be sent out. DATE OF NEXT MEETING: For information - ASB - Anti Social Behaviour DCC – DCS – DFTA – HRA - Housing Revenue Account RTO - Registered Tenants Organisation RTB - Right to Buy SHQS - Scottish Housing Quality Standard TIS - Tenants Information Service |
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